PRODUCT DESIGNER

Hyatt Hotels Corporation | Chicago, IL, Remote

August 2021 – Present

• Collaborate with product and software managers to plan and strategize the team's roadmap.

• Apply design systems and collaborate in the implementation of enterprise-specific design systems.

• Lead the redesign project of the Atlas Author app, creating a seamless, discoverable, and intuitive dashboard tool for managing hotel property information.

• Streamlined the digital check-in flow, enhancing user experience on the World of Hyatt app.

• Conduct user research and usability tests to inform design direction and validate user experiences.

CAREER TRANSITION

Career Break

March 2020 – August 2021

• Embraced the opportunity to transition into a new industry after experiencing a layoff due to the COVID-19 pandemic.

• Completed an immersive User Experience Design program at General Assembly, acquiring comprehensive UX design skills.

• Gained practical experience in user research, prototyping, and UI design.

• Demonstrated adaptability, resilience, and a commitment to continuous learning.

Notable UX Design Projects

• Redesigned B2B SaaS sign-up and onboarding process for SEVENTH.AI, increasing user engagement.

• Improved the user experience of the LA FITNESS app for at-home workouts, resulting in higher user retention.

• Created an immersive virtual museum experience for PETERSEN AUTOMOTIVE MUSEUM, enhancing the digital visitor journey.

• Enhanced the eCommerce checkout experience for OMNIVORE BOOKS, streamlining the user journey.

USER EXPERIENCE DESIGN IMMERSIVE

General Assembly | San Francisco, CA, Remote

ASSOCIATE IN APPLIED SCIENCE IN MARKETING MANAGEMENT

Broward College | Davie, Florida

INTRO TO AI PRODUCT DESIGN

ELVTR | Remote

November 2023 – February 2024

INDEPENDENT UX DESIGN MENTOR

Remote

• Mentor junior designers outside of my organization, providing guidance on UX design principles, career development, and portfolio building.

• Assist transitioning designers from various industries, leveraging my own experience to support their growth and development.

• Facilitate workshops and one-on-one sessions to help designers improve their skills and navigate the challenges of the UX design field.

TECHNOLOGY ASSOCIATE: UX DESIGNER

Save the Water™ | Remote

• Conducted heuristic evaluations and competitive analyses to improve the STW website.

• Collaborated with developers to ensure design alignment with user needs.

• Contributed to user experience best practices and evangelized design thinking within the organization.

UX DESIGN SKILLS

• AI Product Design • Human-Centered AI • Machine Learning Fundamentals • AI Strategy and Ethics • User Research • User Empathy • Wireframing • Prototyping • Usability Testing • Visual Design • Agile Design • Design Documentation • User Flows • Sketching • User Interface Design • Accessibility Guidelines.

UX DESIGN TOOLS

• Figma • Sketch • Axure RP • Zeplin • Mural • Miro • Balsamiq • ChatGPT • Adobe Illustrator • Adobe After Effects • Jira • Confluence.

LANGUAGES

• English • Spanish

PROFESSIONAL SKILLS

• Empathy • Time Management • Active Listening • Communication • Team Collaboration • Organization • Prioritization • Workshop Facilitation.